Canadian Symposium
Our Other Symposiums »
Susan
Abbott
President
Abbott Research & Consulting
Susan Abbott is a consultant and facilitator with a passion for customer insights that power new ideas.

Before founding Abbott Research + Consulting in 2001, Susan was a vice-president of TD Bank Group where she held diverse general management positions. She has an MBA from Ivey, holds the CMRP research designation, and has advanced training in Creative Problem Solving methodologies.

Susan is a frequent speaker at professional and business conferences on topics related to finding insight, creating innovation, and designing customer experiences. Considered a leader by her peers, Susan has twice been elected to the board of the Qualitative Research Consultants Association, and is chair of the 2016 Worldwide Conference on Qualitative Research.

She co-founded Think Global Qualitative, a global alliance of master qualitative research consultants, that provides boutique resources for global insights projects.

Susan is author or co-author of two books, most recently Qual Online: The Complete Guide (Paramount). In 2006, she authored The Innovative Organization, published by Schulich Executive Education as the core of their innovation program.

She tweets as @susanabbott.
Our sponsors
Platinum
Awards
Gold
Gold
Gold
Luncheon
Breakfast
Awards Dinner Cocktail
Closing Cocktail
Silver
Silver
Bronze
Bronze
Bronze
Bronze
Bronze
Bronze
Bronze
Bronze
Bronze
Bronze
Unicorn Challenge
Keep Me updated!
Please keep me updated and send occasional emails about Women in Payments® events.
*First Name
*Last Name
*Email
*Organization
*Job Title
Sign me up for the following lists:
Register