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Kimberly
Heaps
Senior Director Business Transformation Cards and Payments
RBC Personal & Commercial Banking Cards & Payments Solutions
Kim has over twenty-five years of experience in financial and payment services in entertainment and retail sectors. She has a breadth of experience in strategic planning and implementation, brand marketing, business development, product management and community development.

A dynamic and inspiring business professional, Kim has been part of the RBC Canadian Banking Cards & Payments Solutions team for over thirteen years with a focus on the exciting and innovative payments industry. Currently responsible for the implementation of the C&PS strategic plan, Kim has also developed her knowledge of the payments industry with leadership roles in RBC’s co-brand credit card product management and RBC Rewards loyalty program management. She as been responsible for the launch of industry leading co-brand retail partners such as Starbucks, WestJet, British Airways and Target Canada.
Suzan Denoncourt
Managing Director
Ingenico Group Canada
Sarah Gowdy
Vice-President, Business Payment Products
Scotiabank
Kimberly Heaps
Senior Director Business Transformation Cards and Payments
RBC Personal & Commercial Banking Cards & Payments Solutions
Sue Hutchison
Group Head, Global Payments Solutions, Treasury
Finastra
Maureen Jarvis
Managing Director and Head of Corporate Global Transaction Services
Bank of America Merrill Lynch Canada
Gayle Murdoch
Regional Vice President, GTA West, CIBC Mobile Mortgage Advice
CIBC
Rosy Ruiz
SVP, Sales- Americas
VocaLink
Sue Whitney
Head of Industry Relations
Payments Canada
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